dormakaba acquires Alliants, a UK-based guest experience platform serving 100,000+ hotel rooms, to combine physical access control with digital guest engagement in a single end-to-end hospitality solution.
roommaster exhibits at NoVacancy 2026 on September 23–24 at ICC Sydney. See modern hospitality tools for smart hoteliers at Booth 1151.
Creators now run production studios that drive brand storytelling, customer acquisition, booking behavior, and loyalty. The travel industry knows creators matter.
Promotion Saguenay has celebrated 20 years of international cruising. On September 15, 2006, Holland America Line’s Amsterdam inaugurated Saguenay’s first international season.
Carnival Corporation has scheduled a conference call with analysts for Tuesday, September 29, 2026, at 10 AM (EDT) to discuss the company’s third quarter financial results which are expected to be released that morn…
PARADISE VALLEY, Arizona—Sanctuary Camelback Mountain Resort & Spa announced a transition to independent ownership alongside plans for a multi-million-dollar property renovation over the next several years. Under a…
Antarctica21 has published its first Sustainability Report. Titled “Ambassadors of the White Continent,” it documents how the company measured and managed its environmental, social and economic impact during its 2…
Developed with NYU SPS's Jonathan M. Tisch Center for Hospitality and HEDNA, the report draws on 58,000+ hotel properties and finds that AI adoption is outpacing real impact.
Alice Sherman examines how hospitality companies must adapt their workplace culture, benefits, and career development opportunities to appeal to the next generation of talent amid intensifying competition for skilled…
Hilton has signed agreements to open 10 Spark by Hilton hotels in the UK, adding 672 rooms in England and Wales through a partnership with AG Hotels Group, with openings expected between late 2026 and 2028.
A new Sabre industry study finds that travel companies are advancing their artificial intelligence initiatives as they navigate ongoing macroeconomic uncertainty, highlighting a sector-wide focus on technology-driven…
Terence Ronson argues that while personal service remains vital in hospitality, the lack of an audit trail for human interactions poses operational and compliance challenges compared to digital processes that automati…
Construction has begun on a 480-room dual-branded Embassy Suites by Hilton and Tempo by Hilton hotel in downtown Austin with an expected opening in 2029.
SAN DIEGO, California—Cloudbeds launched Cloudbeds RMS, a new revenue management system that helps hotels make smarter pricing decisions and act on them faster by combining real-time property performance, market int…
Hotel owners and operators across the Asia-Pacific region are experiencing varying levels of cost pressure in areas such as labor, utilities, and procurement, leading to targeted budget adjustments and renewed focus o…
Reading Time: 2 minutesUK: Luxury country house collection Hand Picked Hotels has purchased four properties in the Cotswolds from Andrew Brownsword Hotels. The post Hand Picked Hotels acquires four properties in the…
Royal Caribbean has named retired U.S. Air Force Gen.
Only 7% of teams use GenAI in meetings despite 49% individual daily use, and the article maps two citable HBR book case studies directly onto hotel leadership and strategy session formats.
A new study finds that the gap in guest sentiment between hotels, hostels, and vacation rentals has narrowed, indicating that non-hotel accommodations are achieving comparable guest satisfaction levels and intensifyin…
Highlights growth across its system Read More The post ESA hosts annual franchise owners conference appeared first on hotelbusiness.com.
Overall coffee drinking in the United States held steady this summer, while specialty coffee consumption and drinking outside the home continued to gain ground, according to the National Coffee Association‘s...
Rockfeller Center-inspired concepts from Rockwell Group and Pierre & Co. Read More The post Aspen Hospitality unveils The Nell New York design vision appeared first on hotelbusiness.com.
Sansiri Capital has announced its acquisition of the Lake Como EDITION Hotel, signaling continued investor interest in luxury hotel properties within Italy's competitive upscale resort market.
Norwegian Cruise Line (NCL) has unveiled the entertainment lineup for the Norwegian Aura, debuting in May 2027. The ship, currently under construction at the Fincantieri shipyard in Italy, was floated out for the firs…
Six operational red flags, including front desk bottlenecks, manual workarounds, and reactive guest service, that signal an independent Caribbean hotel's PMS can no longer support its operation.
UrVenue is hosting an interactive technology showcase at its new Las Vegas Strip HQ on Sept. 30, offering guided sessions on experience inventory, guest journey management, web design, and its OpenTable integration.
Cloudbeds has launched a new revenue management system (RMS) that leverages unified data from its platform to provide hotels with deeper operational and commercial insights for more informed pricing and inventory stra…
Hospitality America appoints two new executives and redefines two existing VP roles, creating dedicated leadership centers for revenue strategy, marketing, technology, and enterprise enablement.
The fight in travel's creator economy has shifted. It used to be about attention, now it's about who gets the attribution for the booking.
HOTREC’s 2026 European Hotel Distribution Study reports that Booking Holdings and Expedia Group now account for over 85% of online travel agency (OTA) bookings in Europe, highlighting increasing market concentration…
A new legal study analyzes the extent of the European Union's authority to mandate employee training rights, highlighting potential implications for hospitality employers operating in EU member states regarding workfo…
DeskPanther, a coffee shop operations platform created and tested by California-based Rad Coffee Co-Founder Jade Valore, launched publicly Sept. 8 with tools for tracking inventory, repairs, cash handling and shift...
The 180-room hotel is one of the first properties to open as part of Deer Valley Resort’s East Village expansion near Park City.
First Chair Destinations has launched a vacation rental brand in ski destinations across nine states, offering select homes in coastal New England.
Planned renovation to be completed in 2028 Read More The post LBA Hospitality adds Westin San Antonio North appeared first on hotelbusiness.com.
The candidates, with expertise across real estate, finance, investing, law, accounting and corporate governance, will stand for election at Braemar’s annual shareholder meeting.
FAIRFAX, Virginia—Crestline Hotels & Resorts launched new branding, including three hotel collections that define its diverse and growing portfolio of properties. The three collections are: In addition to the three…
Miral will invest more than AED 12 billion in developments, attraction expansions and hotel capacity on Yas Island over the next five years.
Enable two-way data flows between companies' PMS and RMS Read More The post Apaleo, IDeaS deepen integration for revenue management appeared first on hotelbusiness.com.
Public trust in AI is eroding as Forrester, Pew, and UC Berkeley data show employer regret over AI-driven layoffs, rising workloads, and only 16% of US adults believing AI will benefit society.
Rio de Janeiro hotel RevPAR reached BRL612.29 in August 2026, while a CONMEBOL Libertadores match and Festival Medio y Medio drove the month’s strongest daily demand and rate levels.
AI Hospitality Alliance and HotelLogic release a first-of-its-kind, evidence-based benchmark evaluating PMS openness, integration readiness, and support for AI-era innovation
Unifocus launches Claira, an AI-native end-to-end workforce and operations platform built for hoteliers, with a specific focus on the historically underserved select-service segment.
Agilysys SVP Frank Pitsikalis will lead a keynote and two panels at NoVacancy 2026 in Sydney, covering AI in hotel ops, evolving guest expectations, and ancillary revenue strategies.
As loneliness rises and travelers seek more meaningful time together, hospitality may have a new role to play in wellness. Evermore Orlando Resort is testing whether social connection can be intentionally designed int…
Field & Stream Lodge launched in 2023. Deals two and three are conversions in Bend and Big Bear, opening in 2028.
Duane Overgaard examines how the growing use of AI-driven solutions in hotel operations is exposing limitations in existing property technology architectures and requires hoteliers and technology providers to address…
Paris hotel occupancy reached 75% in August 2026, with Rock en Seine Festival dates producing the month’s highest occupancy, average daily rate and revenue per available room figures.
Lindblad Expeditions Holdings has acquired a majority ownership of White Desert, a luxury Antarctic company, and Echo Charlie, a new aviation travel brand providing specialized access to destinations worldwide. A 60 p…
Five years ago, the hospitality franchising landscape experienced a seismic shift. In a bold, multi-billion-dollar move, Sonesta International Hotels Corporation took back more than 250 hotels from competitors who had…
Holland America Line has announced that the company and Chef Masaharu Morimoto, its global fresh fish ambassador, are refreshing the Morimoto by Sea menu with new dishes and updated favorites. The menu debut comes ahe…
White Desert and Echo Charlie will keep their founder-led vision and culture while benefitting from Lindblad's resources and reach.
Listings with no reviews can struggle to attract new customers. GetYourGuide is hoping an extensive network of content creators can help.
The Port of San Diego welcomed the Ruby Princess on September 14, officially kicking off its cruise season. The ship docked at the B Street Pier Cruise Terminal for a seven-day Classic California Coast tour.
PATA and ATTIA have signed an MOU to collaborate on events, policy advocacy, and marketing across the Asia Pacific travel and technology sector.
Six months after Ocean Ventures Advisory founder Trevor Young first told Cruise Industry News that Asia was the only real option left for cruise operators shut out of Europe’s booked-up yards, the conversation has m…
Crowne Plaza by IHG has announced the opening of Crowne Plaza Manhattan Times Square, its new Americas flagship property. Situated […] The post Crowne Plaza debuts New York flagship appeared first on Sleeper.
ILHA's INSPIRE 2026 conference, set for December 15-17 at JW Marriott Bonnet Creek in Orlando, adds sessions on AI ROI, wellness science, and human connection in luxury hospitality.
This opinion piece argues that a strong financial period only proves past delivery, and sustainable performance requires alignment between revenue strategy, demand profile, cost structure, and operational capacity.
AI systems on Booking.com, Google, and Tripadvisor now use guest reviews to answer queries and drive bookings, making specific, detailed reviews more valuable than star ratings.
HVS Asia Pacific's weekly newsletter covers four hotel transactions: Sansiri's EUR200M+ Lake Como EDITION acquisition, a HKD528.5M Hong Kong student accommodation deal, a AUD44M Australian hotel purchase, and a Seoul…
STR and HotStats data show U.S. hotel GOP margins remain below 2019 levels despite RevPAR growth, with franchise fees, A&G, and SaaS costs rising faster than revenue while owners absorb all downside risk.
APAC hotel transactions hit USD 17.0 billion in 2025, up 51.9%, as high construction and financing costs pushed investors toward acquiring and repositioning existing assets over new development.
A firsthand account of The Leela Palace Bangalore illustrates how pre-arrival personalisation, zero-waste flower recycling, and spiritual rituals define a regenerative hospitality model that extends beyond check-in an…
Adelaide hotels hit a record August RevPAR of AUD139.13, up 7.3% year-over-year, driven by a Clash Tribute concert and the Day Hospitals Australia National Conference.
PolyU's SHTM is the first hospitality school to hold the ShanghaiRanking No. 1 position every year since the subject was introduced in 2017, also ranking No.
UAE-based Phoenix Hospitality Group officially launched at Arabian Travel Market, consolidating 15+ properties and F&B concepts under one platform with expansion targets in India, Georgia, Lagos, Zanzibar, and London.
Hoteliers are getting occupancy back faster than rate — and it’s that gap, not just the war itself, pushing full recovery to 2027.
Fragmented hotel tech forces staff to manually bridge system gaps, creating a hidden labor cost that connected platforms like FCS1 claim can cut task response times by up to 40%.
Adelaide’s August 2026 RevPAR rose 7.3% year over year to a record AUD139.13, while occupancy reached its highest August level since 2019.
Diageo has launched a trio of mid-strength versions of its biggest brands in an attempt to capitalise on the moderation trend.
The article argues hotels should treat credential portability as an operational asset, maintaining control over their identity layer rather than becoming dependent on any single wallet, lock vendor, or technology plat…
Cordelia Cruises has taken delivery of the Norwegian Sky, according to an update shared by the company’s President and CEO Jurgen Bailom. Previously operated by Norwegian Cruise Line, the vessel was acquired by the…