Kayak and Skyscanner CEOs: Metasearch Isn’t Dead — It’s Evolving
The test is whether deep live pricing and trust engineering beat horizontal agents on convenience alone.
A Market in Transition: The Future of Downtown Dallas Hotels
Downtown Dallas hotels are navigating convention-center disruption, corporate relocations, and sports venue shifts, with FIFA boosting 2026 rates. While occupancy may remain soft until the revamped convention center reopens in 2030, factors such as Uptown development, elevated hotel/residence projects, airport…
Ritz-Carlton, Qatar Airways among 2026 Condé Nast Traveler Readers’ Choice Awards winners
The 39th edition of the travel title's annual rankings drew nearly 800,000 votes from U.S. readers.
The St. James Hotel Reopens and Joins Series by Marriott Collection
SELMA, Alabama—The St. James Hotel in Selma, Alabama, reopened its doors and joined the Marriott Bonvoy portfolio under its Series by Marriott hotel collection. Managed by Spire Hospitality, the restored landmark overlooks the Alabama River and has been part of Selma’s story since 1837. It is the only remaining…
Galveston Wharves Board Votes to Continue Fifth Cruise Terminal Talks
Negotiations for a fifth cruise terminal at Port of Galveston are moving forward after the Galveston Wharves Board of Trustees unanimously voted for them to continue at its Sept. 22 meeting. Rodger Rees, Galveston Wharves port director and CEO, noted in a press release that he believes the Board made the right…
Hilton taps former Uber exec as CTO
Jeff Moore brings 20 years of experience in software engineering and operations to the role as Hilton looks to advance its AI goals.
Dreamscape Hospitality takes over management of The Doyle
Also names Jamie Grittman VP, sales & marketing Read More The post Dreamscape Hospitality takes over management of The Doyle appeared first on hotelbusiness.com.
Hotel Leaders Take Center Stage at The Hospitality Show 2026
Wide-Ranging Sessions Will Bring Hotel Leaders Together to Tackle Guest Loyalty, Profitability, AI and Other Operational Challenges
Hyatt Accelerates Growth Opportunities with New Financing Options, More Efficient Prototypes and Conversion-Focused Brands
New development solutions give owners more ways to bring Hyatt brands to market, improve project economics and pursue significant market white space.
The Future of Hotel Distribution May Start Before the Booking – By Megan Fratangeli and William Lee
Megan Fratangeli and William Lee reason that hotel distribution strategies are increasingly shifting focus to influence potential guests before the booking stage, urging hoteliers to adopt earlier engagement tactics to secure reservations and drive direct business.
Hyatt Opens 216-Room Hotel in Sapporo
Hyatt Hotels Corporation announced the opening of Hyatt Centric Sapporo, the first Hyatt Centric hotel in Hokkaido, northern Japan.
Ruby makes its French debut with the opening of Ruby Lilou Hotel in Marseille
Ruby opened the 237-room Ruby Lilou hotel and Ruby Yani workspace in Marseille on Oct. 5, 2026.
Hotel Indigo Reaches 200 Open Hotels
IHG Hotels & Resorts said Hotel Indigo has reached 200 open hotels worldwide, with 134 additional properties in its development pipeline.
Technology is Once Again Promising to Transform Customer Service
Artificial intelligence is changing customer service through systems that can anticipate problems, preserve context and automate routine tasks, while human representatives handle sensitive, complex or high-stakes cases.
Conrad and Hilton Hotels to Open 2030 in the Bengaluru Airport District
Conrad and Hilton Hotels have announced plans to open new properties in Bengaluru's airport district by 2030, signaling continued investment by global hospitality brands in India's rapidly developing urban markets and catering to rising demand for premium lodging near major travel infrastructure.
Fall Foliage Will Lift Japan’s Hospitality Market – By Joe Hanly
Japan's hospitality sector is expected to see a significant boost in occupancy and revenue as the fall foliage season attracts increased domestic and international tourist demand.
Prices Float Up to Highest Ever for Albuquerque International Balloon Fiesta – By Joe Hanly
Hotel prices in Albuquerque have reached all-time highs during the Albuquerque International Balloon Fiesta, underscoring the significant impact of large-scale events on room rates and occupancy for local hospitality businesses.
Business Travel Is Getting Smarter, More Selective, and More Human – By Kellie Hanselman
Kellie Hanselman writes after attending the GBTA Convention 2026 that corporate travel is becoming more targeted and personalized, with businesses and travelers prioritizing trips that deliver clear value, prompting hotels to refine amenities, technology, and guest engagement strategies to attract and retain business…
Amex GBT Names Drew Crawley Chief Executive Officer
American Express Global Business Travel appointed President Drew Crawley as chief executive officer, succeeding Paul Abbott, who moved to an operating partner role with Long Lake.
TrustYou Replaces the Dashboard With a Conversation
TrustYou has introduced a conversational interface to replace its traditional dashboard, enabling hotel operators to access and act on guest feedback and operational data through interactive, real-time dialogue rather than static reports.
Airlines Get More Time on Mumbai Airport Cuts — But the Move to Navi Mumbai Is Still Coming
Navi Mumbai says it has capacity, infrastructure, a transit hotel, a road network to reach the airport. What it needs now is international passengers.
Hospitality Leads the Way with a First-of-Its-Kind AI Governance Framework
A new AI governance framework has been established specifically for the hospitality sector, providing hotel owners, operators, and technology providers with structured guidelines for responsible and compliant use of artificial intelligence in hotel operations.
Inside Mews’ $2.5 Billion Valuation: Can the Economics Catch Up?
Mews has nearly $20 billion flowing through its platform; the opportunity – and harder part – now is to capture more value from the money and operations it already touches.
Buying a PMS: lessons from an ex-hotelier who now works in hotel tech
A former hotelier turned Mews employee shares hard-won advice on PMS procurement: start with operational pain points, involve all staff, and use the switch as a chance to rethink workflows.
From Supervisor to Leader: Developing the Next Generation of Housekeeping Talent
It is both an honor and a privilege to follow in the footsteps of the late William (Bill) Frye, whose passion for the housekeeping profession helped educate and inspire our industry for so many years. I first met Bill many years ago and had the opportunity to work with him as a contributing writer for The Rooms…
Holland America Line Expands to 12 Ships with Addition of Arcadia
Holland America Line announced today that it will expand its fleet to 12 ships with the addition of the Arcadia in 2029. P&O Cruises will transfer the ship to Holland America Line, strengthening the premium cruise line’s capacity, supporting continued demand growth and providing another platform for the ongoing…
Carnival Ship Moves: Queen Anne to P&O; Arcadia to Holland America
Cunard’s Queen Anne will join the P&O Cruises fleet in 2029 following the completion of her 2028-29 world cruise. In a related move, Arcadia will complete a special farewell season with P&O Cruises ending on August 21, 2029, before transferring to Holland America Line. The Queen Anne will continue sailing for Cunard…
Oliver Hotels & Resorts Debuts New Brand Identity
DULUTH, Minnesota—Oliver Hotels & Resorts announced its new brand identity and a fresh approach that puts owners first. Formerly known as OCI Hospitality, the family-owned and operated hospitality company manages more than 30 properties across 14 states, representing nearly 5,000 keys and 20 brands, including Hyatt,…
Regent Shares Bar and Beverage Concepts for Seven Seas Prestige
Regent Seven Seas Cruises has unveiled new and enhanced bars, lounges and beverage concepts debuting aboard the Seven Seas Prestige. The ship is set to depart on its maiden voyage from Barcelona on December 13, 2026, followed by a series of cruises in the Caribbean and Europe during its inaugural season. “Seven Seas…
Nobu announces its debut in Puerto Rico
Hotel Designs Nobu announces its debut in Puerto Rico Nobu announces its debut in Puerto Rico Pauline Brettell.
Why British Airways Can Afford To Lose 52 Seats on Its Biggest Plane
It seems less really is more. British Airways is removing dozens of seats from its A380s in pursuit of higher-value capacity.
The AI Booking Protocol Has No Field for Your Travel Agent, Will Agentic Bookings Flourish or Fizzle?, Inaccurate Hotel Content Costs Travelers $1,900 on Average
Tuesday brought a critical finding that Google's Universal Commerce Protocol for AI Mode hotel booking has no fields for travel agencies, commissions, or group terms, a World Panel viewpoint on whether agentic bookings will reach critical mass, and Aven Hospitality research showing inaccurate hot...
Nocturne Luxury Villas Strengthens Its Luxury Hospitality Collection with Luxury Simplified Retreats
Luxury Simplified Retreats, a South Carolina coastal villa operator founded in 2012, joins Nocturne Luxury Villas Collection, expanding the portfolio to nearly 1,600 homes across North America and the Caribbean.
Scenes from the 2026 Roast Summit in Portland, Oregon
Tastings, talks and technical demonstrations for coffee industry professionals filled two sunny days in Portland, Oregon, last week at the 2026 Roast Summit event hosted by Roast magazine. Interspersed with...
Valencia Collection Unveils Rebrand – a New Chapter for Valencia Collection
Valencia Hotel Collection rebrands as Valencia Collection, launching a new name, emblem, and co-branding system across its eight independent hotels in Texas and California.
The Art of the Hidden Revenue Stream: Unlocking What’s Already Right in Front of Us – By Tim Sullivan
Tim Sullivan argues that hospitality operators can drive incremental revenue by identifying and monetizing overlooked assets and services already present within their properties, rather than relying solely on new investments or external partnerships.
Hilton names Jeff Moore EVP/chief technology officer
Former Uber and Amazon executive Read More The post Hilton names Jeff Moore EVP/chief technology officer appeared first on hotelbusiness.com.
UrVenue Honors Hospitality Leaders at Inaugural Hospitality Innovation Awards
UrVenue presented its first Hospitality Innovation Awards at The Venetian Resort in Las Vegas, honoring Caesars, TAO Group, Circa, Wynn Resorts, and OpenTable during G2E week.
Wingsure Launches AI-Powered Coffee Farm Intelligence Platform
United States-based agricultural tech company Wingsure has launched a coffee-focused platform that uses artificial intelligence, computer vision and geospatial tools to create evolving digital records of individual coffee farms. Called...
Aimbridge Hospitality assumes management of The Westin Cincinnati
Named future operator of Portman’s Cincinnati Downtown Marriott Read More The post Aimbridge Hospitality assumes management of The Westin Cincinnati appeared first on hotelbusiness.com.
Hilton Turns to Newport’s Savannah Team to Learn What Exceptional Guest Service Looks Like
Hilton selected the Newport-managed Hilton Garden Inn Savannah Airport for a brand research study after the property outperformed peer benchmarks across cleanliness, service, breakfast, and Hilton Honors recognition metrics.
The top hospitality conferences in 2027
Industry professionals will have many opportunities to connect, discuss and learn at events focused on hotel technology, development, investment and more.
Lodging Dynamics names Danny Dolce SVP, business development
Brings more than 30 years of industry experience to company Read More The post Lodging Dynamics names Danny Dolce SVP, business development appeared first on hotelbusiness.com.
Accor expands into living sector with Australian BTR and PBSA partnership
Reading Time: 2 minutesAustralia: Hotel giant Accor is moving in to living sector management through a partnership with Freecity, a volumetric modular construction (VMC) specialist. The post Accor expands into living sector with Australian BTR and PBSA partnership appeared first on Boutique Hotel News.
Provis Coffee Roasters Provides Ample Space for Specialty Brews in North Kansas City
A bend in the Missouri River in North Kansas City, Missouri, is opening up to the first brick-and-mortar cafe from Provis Coffee Roasters, occupying more than 6,000 square feet across...
The Glasgow Marriott Hotel achieves 24% room service revenue growth through IRIS mobile dining
Glasgow Marriott Hotel achieved 24% room service revenue growth and 23% order volume increase year-on-year after deploying IRIS mobile ordering, with 80% of room service orders now placed via the platform.
Airbnb Is Rebuilding Its Luxe Program for High-End Homes: Scoop
Airbnb's rekindled push into luxury is its latest revival of initiatives dropped during the pandemic. Among them, Airbnb has expanded its hotels and experiences businesses, and frequently says that it will eventually debut flights.
Preferred adds 11 global properties to Legend Collection
Reading Time: 2 minutesWorldwide: Independent hotel group Preferred Hotels & Resorts has added 11 hotels to its Legend Collection, which now encompasses more than 125 properties worldwide. The post Preferred adds 11 global properties to Legend Collection appeared first on Boutique Hotel News.
The Only Room in the Building Expedia Can’t Book
The article argues that targeted email campaigns to outside luxury traveler lists offer hotels a fixed-cost, commission-free alternative to OTAs for acquiring new guests.
PM Hotel Group adds Hyatt House Naples/5th Avenue
183-room hotel opened in 2013 Read More The post PM Hotel Group adds Hyatt House Naples/5th Avenue appeared first on hotelbusiness.com.
Hotel investor KKR has completed a turnaround programme, upgrading and rebranding a portfolio of hotels across Japan The post KKR Sells Japan Portfolio appeared first on THP News.
Hotel investor KKR has completed a turnaround programme, upgrading and rebranding a portfolio of hotels across Japan The post KKR Sells Japan Portfolio appeared first on THP News.
Bartech Launches Smart Minibar Solution Designed Specifically for Short-Term Rentals
Bartech STR uses QR-code-based purchasing and a $9.99/month subscription to let vacation rental hosts offer a hotel-style minibar without PMS integration or item-level tracking.
Q&A: Why Travel Brands Need to Close the Disruption Accountability Gap
As trips become more fragmented across providers, travelers still expect someone to step up when plans unravel. For travel brands, how they respond to disruption may be becoming as important to loyalty as the rewards they offer when everything goes right.
Influence Society: As AI Reshapes Hotel Marketing, Hotels Need Stronger Brands to Stay Visible and Be Chosen
Influence Society's seventh SOCIETIES report argues that AI is reshaping hotel discovery and content production, making strong, distinctive brand identity more critical than ever for visibility and guest choice.
The Changing Shape of Indonesia’s Hotel Market
Indonesia's hotel market shows strong ADR growth but stagnant occupancy, with luxury outperforming and midscale under pressure from new supply, contrasting with demand-led recovery in Vietnam and the Philippines.
AIDA Opens Bookings for 2028–29 Winter
AIDA cruises has opened bookings for its 2028-29 winter season, sailing from October 2028 to April 2029. The program ranges from new Caribbean routes to weeks-long trips roundtrip from Germany to Brazil and Mauritius, cruises to Southeast Asia and Australia and Canary Islands. In a press release, the company said that…
Fury and Joshua match to boost Bristol hotel bookings
Cardiff bout expected to drive overflow trade across Severn Estuary
London hostel secures £3.25m financing
The 131-bed City Road hostel has secured a 24-month stabilisation loan following a comprehensive refurbishment
The Parlour opens at The Europa Hotel following £550k investment
New venue replaces former Piano Restaurant as part of wider refurbishment of the Belfast hotel's F&B spaces
Carden Park opens £1m football pitch to target elite sports teams
The new pitch is the Cheshire resort’s second dedicated football surface and sits alongside its two championship golf courses
Lormond Luxury Lodges brought to market for £1.75m
Family-run self-catering business in Loch Lomond and The Trossachs National Park listed for £1.75m
Generator Targets Portfolio Doubling by 2031 with London Acquisition and Paris Conversion Project
Generator acquires Novotel London Greenwich and signs a management deal to convert a Paris office building, as part of plans to double its global portfolio by 2031 under new CEO Xavier Mufraggi.
See the Confirmed Speakers for Skift Transatlantic Summit 2026
A government minister, an EU regulator, a member of the European Parliament, and the airline and destination chiefs who move the corridor rarely share a stage. On October 15 in Dublin, they do, and so can you.
Hapag-Lloyd’s Europa and Europa 2 Heading to Drydock in 2027
Hapag-Lloyd Cruises has announced that two of its ships, the Europa and Europa 2, will head into drydock next year. First up is the Europa 2, which is scheduled to enter drydock in Singapore in January 2027, followed by the Europa in Bremerhaven in the fall. “For us, progress means knowing from experience what makes...
Port of Palm Beach: 100 Years and Still Building
The Port of Palm Beach is in talks with a number of cruise companies as it looks to grow its cruise business and make its terminal accessible to more vessels, said Michael Meekins, the port’s executive director. “We completed a master plan back in 2023 regarding increasing our cruise business, and that entails going…
On the Radar: 4 Upcoming City Hotels
New builds, a conversion, and an extension are all in the mix across India, the United States, Finland, and Japan. We look at four city hotel projects and where each is headed. The post On the Radar: 4 Upcoming City Hotels appeared first on THP News.
Magellan Discoverer Completes Sea Trials in Chile
The new Magellan Discoverer recently completed a set of sea trials in the South Atlantic, according to an update shared by ASENAV, which is building the ship. In the final stages of construction in Valdivia, the 100-passenger vessel is scheduled to be delivered by the Chilean shipbuilder later this year.…
Carnival Donates $25,000 for Hawaii Hurricane Recovery
Carnival Corporation and its subsidiaries Carnival Cruise Line, Holland America Line and Princess Cruises donated $25,000 to Direct Relief to support recovery efforts in Hawaii. The region was struck by a series of hurricanes this season, including Lala, Lowell, Rachel and Polo, as well as several powerful storms. The…
Costa Prepares for South American Season Amid Operational Shifts
Costa Cruises’ 2026-27 South American season will mark the return of the Costa Serena to the region after a 15-year absence. Speaking to Cruise Industry News in Brasília, Renê Hermann, Costa’s institutional president for Brazil, said the ship will join the Costa Diadema for itineraries to Brazil, Argentina and…
Access Point Financial Shares Findings From Its State of the Hotel Construction Loan Report
ATLANTA, Georgia—Access Point Financial (APF) announced the release of a hotel industry report targeting the construction loan sector. Entitled “I Will Gladly Pay You Tuesday for a Hamburger Today: The State of Hotel Construction Loans,” the document provides an overview of hotel construction loans before detailing…
Italian hotel tech company Blastness accelerates international expansion with launch of BlastnessPay
BlastnessPay, built with Adyen, automates the full hotel payment cycle from booking to reconciliation and is estimated to save a 150-room property over 90 person-days of admin work annually.
Wimberly Interiors refresh JW Marriott suite with New York-inspired scheme
Wimberly Interiors has completed the redesign of JW Marriott Essex House’s Promenade Suite. Situated on the 38th floor, the suite […] The post Wimberly Interiors refresh JW Marriott suite with New York-inspired scheme appeared first on Sleeper.
What is hotel ADR? A guide to calculating and improving average daily rate
A practical guide to hotel ADR covering the formula, calculation examples, factors that influence it, and nine strategies to increase it, including AI-driven pricing tools.
AI Won’t Replace Hospitality. It Might Save It.
Based on h2c's AI Hotel Chain Tech Report 2026, 91% of hotel chains use AI, with 61% focused on efficiency gains and 42% aiming to free staff for higher-value guest interactions.
Travel + Leisure Co. Partners With Wyndham To Develop Hotels Under the Sports Illustrated Resorts Brand
Travel + Leisure Co. and Wyndham will co-develop hotels under the Sports Illustrated Resorts brand, targeting college towns and urban markets with properties planned for Nashville, Chicago, Baton Rouge, and Tuscaloosa.
The Invisible Guest: Why Guest Data Needs a Home of Its Own
Ireckonu data shows 22% of hotel guest profiles have no room stay, making the case for a dedicated hospitality CDP to unify and trust guest identity across all touchpoints.
Hyatt grows luxury portfolio across Americas, led by Mexico
Three Park Hyatt properties in Mexico, new Unbound Collection additions and an Alila partnership with Erewhon headline the hotel group’s late-2026 growth.
Concord Hospitality Expands Management Portfolio with More Than a Dozen New Full-Service, Boutique Hotel and Restaurant Assignments
Concord Hospitality adds 12+ hotels and restaurants to its management portfolio, including properties in Washington D.C., New Jersey, and North Carolina under Hilton, Marriott, and independent flags.
Employees May Stay – But Are They Engaged? Leading Through the Age of Great Uncertainty
Research of 231 US service-sector employees finds social and self-evaluation outcome expectations drive engagement more durably than material benefits, especially during periods of uncertainty.
Market Beat Greater Paris – H1 2026
Greater Paris hotels posted RevPAR of €116 (+3.7%) in H1 2026, while investment volume hit €845M across 21 hotels, skewed by the Pullman Tour Eiffel deal.
Inside Serras Sevilla, Seville’s newly restored landmark hotel
Hotel Designs Inside Serras Sevilla, Seville’s newly restored landmark hotel Inside Serras Sevilla, Seville’s newly restored landmark hotel Sienna Shipton.
Marriott Adds Eight Dutch Hotels in Townhouse Deal
Townhouse Hotels, founded in Maastricht in 2008, is moving its hotels under global brands. Six will carry the Series banner and two will join Tribute Portfolio. The post Marriott Adds Eight Dutch Hotels in Townhouse Deal appeared first on THP News.
HVS Europe Hotel Transactions Bulletin – Week Ending 02 October 2026
HVS Europe's weekly bulletin covers eight hotel transactions across Germany, UK, France, and Lyon, including acquisitions by Whitbread, Patrizia, MNK Partners, and others.
As Travelers Research More with AI, Hotel Accuracy Matters More Than Ever
Research with Talker finds 32% of travelers have used AI to book a hotel, but inaccurate content and booking friction remain costly, with unmet expectations costing travelers nearly $1,900 on average.