Labor Day Calendar Shift Pushes U.S. Hotel Performance Lower

U.S. hotel occupancy, average daily rate and RevPAR declined in the week ended September 12, while New York City led major markets with gains.

Web Exclusive: The Balladeer Hotel tells Mount Airy, NC’s story through design

Adaptive-reuse project designed by IIG Read More The post Web Exclusive: The Balladeer Hotel tells Mount Airy, NC’s story through design appeared first on hotelbusiness.com.

The AI Readiness Stack: What Matters First Vs. Later

Vizergy outlines a phased approach for hospitality businesses adopting artificial intelligence, emphasizing that robust data management systems and operational readiness should come before investing in more complex AI…

Hotel Locks Are Becoming Software as Dormakaba Buys Alliants

Dormakaba’s Alliants deal shows how quickly hotel hardware and software are converging.

Marriott undergoes ‘organizational changes’ to Customer Engagement Centers

The company confirmed a strategic review of its Customer Engagement Centers, with changes being made to “better reflect how our guests interact with us across channels,” per a Marriott spokesperson. 

Hotel Budgets Are Changing. Here’s What You Can’t Ignore

Hotel marketing priorities are shifting as AI, rising third-party acquisition costs, first-party data, and digital experiences reshape where investment delivers the greatest value. Hotels that build the right capabili…

CoStar: U.S. Hotel Industry Reports Negative Year-Over-Year Comparisons

ARLINGTON, Virginia—The U.S. hotel industry reported negative weekly results due to the Labor Day calendar shift, according to CoStar’s latest data through September 12.

Four Points by Sheraton Anaheim joins Lodging Dynamics portfolio

Follows consulting relationship Read More The post Four Points by Sheraton Anaheim joins Lodging Dynamics portfolio appeared first on hotelbusiness.com.

The surf park resort surge: Market momentum, development trends and attendance growth

HLA analysis finds North America now leads global surf park development, with most projects anchoring mixed-use resorts, but warns that capital intensity, seasonality, and market specificity separate viable investment…

What is Ontology for Hotel AI?

A practical explainer on ontology as an AI concept for hotels: structuring rooms, staff, tasks, and SOPs into a connected data layer that enables meaningful operational optimization.