Along with revenue management and payments, housekeeping management is among the core hotel functions that is being automated, streamlining both coordination and communication for this vital part of operations. From m…
The post Elevating Your Guest Experience: Revolutionizing Emergency Communications appeared first on LODGING Magazine.
The author argues that hotel AI's real value is bridging the 30-year gap between revenue management analytics and frontline operations through real-time translation, not better dashboards.
Staffing remains one of hospitality’s most persistent leadership challenges, with turnover and recruitment difficulties undermining service consistency and financial performance. While the pandemic intensified labor…
Friday brought Revinate's mystery shopper study of 308 calls across 135 luxury hotels finding 92% failed to capture any guest contact details, exposing a direct booking loss hiding in plain sight, Americas Great Resor…
Named CEO of new luxury hospitality management business Read More The post Neil Jacobs joins Constellation Hotels appeared first on hotelbusiness.com.
Azamara Cruises has announced the retirement of Captain Nico Corbijn following a 43-year career in the cruise industry. Corbijn served as the cruise line’s chief administrative officer since 2024, overseeing a broad…
GREENPORT, New York—Blue Flag Capital, in partnership with in-house management company Collared Martin Hospitality, announced the opening of Oyster Estate, a reimagined 34-key boutique hotel in Greenport Village. De…
WASHINGTON, D.C.—American Hotel & Lodging Association (AHLA) President and Chief Executive Officer Rosanna Maietta released the following statement after the General Services Administration (GSA) announced its fisca…
Operated by ARK Hospitality Read More The post Cambria Hotel Colorado Springs – Air Force Academy debuts appeared first on hotelbusiness.com.